Privacy policy

Last updated: September 23, 2025

mili&jean operates this shop and website, including all related information, content, features, tools, products, and services, to provide you as a customer with a personalized shopping experience (the “Services”). mili&jean is based on Shopify, which enables us to provide these Services to you.

This Privacy Policy describes how we collect, use, or share personal data when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our general terms and conditions and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and sharing of your personal data.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and agree to the collection, use, and sharing of your data as described herein.

What personal data do we collect or process?

When we use the term “personal data,” we refer to information that identifies you or can reasonably be associated with you. Personal data does not include information that is collected anonymously or anonymized in such a way that it cannot be linked back to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such data:

  • Contact information, including name, mailing address, billing address, shipping address, phone number, and email address.

  • Financial information, including credit or debit card numbers, bank account details, transaction information, payment methods, confirmations, and other payment-related details.

  • Account information, including username, password, security questions, configurations, and settings.

  • Transaction information, including items you view, add to your cart, wishlist, purchase, return, exchange, or cancel, as well as your transaction history.

  • Communications with us, including information you provide when contacting customer support.

  • Device information, including details about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information, including data about how and when you interact with or browse the Services.

Sources of personal data

We may collect personal data from the following sources:

  • Directly from you: for example, when you create an account, use the Services, communicate with us, or otherwise provide your information.

  • Automatically through the Services: such as when you visit our website or use our products, including via cookies and similar technologies.

  • From our service providers: for example, when they perform services on our behalf like payment processing or cloud storage.

  • From partners and other third parties.

How do we use your personal data?

Depending on your interaction with us or your use of the Services, we may use your personal data for the following purposes:

  • To provide, customize, and improve the Services. This includes processing your orders and payments, managing your account, facilitating returns, sending notifications, and personalizing your shopping experience.

  • Marketing and advertising. We may use your data to send marketing communications by email, SMS, or post, and to show personalized ads based on your activity.

  • Security and fraud prevention. We use your data to authenticate accounts, detect and prevent fraudulent or illegal activity, and protect the security of our Services.

  • Communication. To provide customer support, respond to inquiries, and maintain our business relationship with you.

  • Legal purposes. To comply with applicable law or respond to lawful requests, such as from authorities or courts.

How do we share your personal data?

We may share your personal data under the following circumstances:

  • With Shopify and other third-party providers who perform services on our behalf (e.g., IT management, payment processing, analytics, fulfillment, shipping).

  • With business and marketing partners who provide marketing services or display ads for us.

  • With your consent, such as when you use social media integrations.

  • Within our corporate group.

  • In connection with business transactions (e.g., mergers or legal obligations).

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal data related to your use of the Services to provide and improve them. Shopify may process data in other countries. Shopify is responsible for processing data related to advanced features or analytics. For more information about Shopify’s data practices and your rights, please refer to Shopify’s Consumer Privacy Policy.

Third-party websites and links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy or security of such websites and recommend reviewing their privacy policies.

Children’s data

The Services are not intended for use by children, and we do not knowingly collect personal data from minors. If you believe your child has provided us with personal data, please contact us to request deletion.

Security and data retention

No security system is perfect. While we take reasonable measures to protect your data, we cannot guarantee absolute security. Data retention depends on legal obligations, account management, and dispute resolution needs.

Your rights

Depending on where you live, you may have rights such as:

  • Access to your personal data

  • Deletion of your data

  • Correction of inaccurate information

  • Data portability

  • Opting out of marketing communications

If you reside in the UK or the EEA, you may also have the right to:

  • Object to or restrict processing

  • Withdraw consent (without affecting prior lawful processing)

You can exercise these rights by contacting us via the details below.

Complaints

If you have concerns about how we process your data, you can contact us or file a complaint with your local data protection authority.

International data transfers

We may transfer your data outside your country of residence. If data is transferred outside the EEA or UK, we rely on appropriate safeguards such as Standard Contractual Clauses.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this website with an updated “Last Updated” date.

Contact

If you have questions about our privacy practices or wish to exercise your rights, please contact us at:
📧 info.milijean@gmail.com

For purposes of applicable data protection laws, we are the data controller of your personal data.